Return Policy

If for any reason you are not entirely satisfied with your purchase or the goods are faulty or damaged, simply return it in its original packaging within 14 days. Please ensure that it is packed and labeled carefully so that it is not damaged or lost in transit as the goods are at your risk until they are returned to us. This does not affect your statutory rights.

Should you have any queries, please call us on 020 77295704.

If you are in any way not satisfied with the products you have ordered, Handmade Interiors guarantees to give you a full 100% refund provided that the products are returned unused, in their original condition, including all packaging and documentation, within 14 days of purchase. Returns should follow the instructions detailed below.

If the product has been damaged on delivery to you, Handmade Interiors guarantees to replace the products, on receipt of the damaged goods from you. Damage returns must also be made within 14 days of purchase, and should follow the instructions detailed below.

For obvious hygienic reasons , consumable goods such as soaps, mitts, cannot be returned if the package has been opened and/or any of the product used.

All returns must be made following the return instructions provided below . It is very important that these instructions are followed carefully to ensure that we can action your request correctly.

All returns should be sent to the following address:

Handmade Interiors, 10 Cheshire Street, London, E2 6EH, United Kingdom

Postage is payable by the customer for all returns.

The product will be your responsibility until it reaches Handmade Interiors. For your own protection we recommend that you send your parcel registered or insured for the value of the product.

Do not forget to enclose a printed copy of your Order Confirmation Email OR the original packing note with which the product was shipped.

For all enquiries regarding returns please contact us on +44 (0)20 77295704 or e-mail info@handmade-interiors.co.uk.